Speaker help

Problems joining the event?

Take a look at our speaker guide, explaining everything you need to know to join the sessions.

Still having problems joining? 

e suggest trying a different browser (ideally Google Chrome), especially if you are using Internet Explorer. You can download Chrome here.

Alternatively, if you can please download the Windows or PC version of the Teams application by visiting here. Once downloaded, please retry joining the event.

If you are still unable to join, please drop us an email explaining the issue, and we will do our best to get back to you as soon as possible.

If you have trouble logging in, don’t worry, we are here to help.

If you are presenting from an NHS location or with an NHS computer it may be, for security purposes, that you have a firewall in place that is preventing joining the conference.

If you can switch to a personal computer, now is the time, and try again.

Otherwise, contact the IT department, explain that you wish to present at a live conference and ask them to allow you access to this website. Most IT departments will do that.

Next, if you get an error message asking you to connect by using the browser, Chrome, you can do that here, is it free. Follow the onscreen instructions and login with us. It will take minutes.

If you are unable to download Chrome, the long stop solution is to download the Zoom App.  The chances are, if you are unable to download Chrome you won’t be able to download Zoom on your computer, so please download it to your personal smartphone.

To do this, download the Zoom app from one of the two following links.

iOS App Store – https://apps.apple.com/bs/app/zoom-cloud-meetings/id546505307

Google Play Store – https://play.google.com/store/apps/details?id=us.zoom.videomeetings&hl=en_GB&gl=US

Once downloaded, please use the Meeting ID 3664666531 when asked, use this password to join the conference: fabthanku

Follow the instructions to join us through the app. It will be difficult for you to use Powerpoint on a smartphone, so please email your slides and a contact telephone to jwilks@ihm.org.uk and we will do it for you whilst your presentation is underway.

If you are still stuck, phone 07980 350 681 and speak to the very charming Garry who will talk you through solutions to get you on-screen and smiling!