Visitor help

Problems joining the event?

Take a look at our visitor guide, explaining everything you need to know to join the sessions.

Still having problems joining? 

We suggest trying a different browser (ideally Google Chrome), especially if you are using Internet Explorer. You can download Chrome here.

Alternatively, if you can please download the Windows or PC version of the Teams application by visiting here. Once downloaded, please retry joining the event.

If you are still unable to join, please drop us an email explaining the issue, and we will do our best to get back to you as soon as possible.

Problems joining the event?

If you are having trouble joining the event and are instructed to use Chrome, you can download it hereand simple to use. Just follow the on-screen instructions to install it to your computer.

Alternatively, if you can please download the Windows or PC version of the Zoom application by visiting here. Once downloaded, please follow the instructions below to join the event.

If neither of these options work for you, please use your smartphone and download the Zoom app from one of the two following links.

iOS App Store – https://apps.apple.com/bs/app/zoom-cloud-meetings/id546505307

Google Play Store – https://play.google.com/store/apps/details?id=us.zoom.videomeetings&hl=en_GB&gl=US

Once downloaded, please use the Meeting ID 3664666531 when asked, use this password to join the conference: fabthanku

If you get stuck please email garry@hertzian.co.uk.

Thank you and we hope you enjoy the event.